Customer Experience Coach
Helping Businesses & Service Professionals
Be Seen, Heard & Remembered.
Customer Experience Coach
Helping Businesses & Service Professionals
Be Seen, Heard & Remembered.
Here’s How I Will Get You Seen, Heard & Remembered
Everything your customer touches tells a story. Find out what that is with:
- Journey Mapping
- Data Collection & Analysis
Understanding the touchpoints and fragments will make you the go-to expert.
- Process Improvement
- Coaching for Customer Success
- Coaching for Performance
Be seen, heard & remembered so you can quote, selling and retaining more
- Creating a Powerful Identity
- Building Emotional Connections
- Delivering a Consistent Experience
Business Services @ Journey Logic
Customer Experience
- Journey Mapping
- Mystery Shopping
- Social Listening/ Reputation Management
Business Solutions
- Coaching
- Procurement Service
- Process Improvement
- User Acceptance Testing
Personal Branding
Personal Branding
- Social Selling
- Live Event Support Services
- LinkedIn™ Optimization
Let's Get Started
Specializing in refining customer journeys to captivate and retain customers. I help businesses and professionals stand out by creating effective customer communication roadmaps. Integrating NPS systems data to analyze customer feedback, enabling you to increase quotes, boost sales, and enhance retention.